Interview With New York Mobile Satellite CFO Leonard Sloane

What can you expect when you work with New York Mobile Satellite? Hear from Leonard Sloane, Chief Financial Officer, whose extensive background positions him and the company to provide the highest quality satellite communications technology and services in the industry.

Q. How did you come to work with New York Mobile Satellite?

A. I spent eight years in the satellite industry. I was asked to join New York Mobile Satellite to help the company expand into global markets. A number of past clients had come to me and asked if I would help them establish a communication system for their company in Latin America and Asian markets. With my experience in the B2B business communication vertical, I was able to assist companies with their requests to help them design communication systems that would allow their business operations to transmit data from field operations to corporate offices around the world. I spent eight years living in Latin America working with businesses throughout the continent and helping them with their business communication needs. I enjoy helping companies communicate with their workers and field offices around the globe.

Q. Why did you choose to work in this industry?

I selected the satellite industry because I enjoyed helping companies expand operations around the globe. I was always fascinated with satellite communications and its ability to reach people across the globe with very little infrastructure.

A. When a potential customer calls New York Mobile Satellite, whom will he/she speak with?

When the customers call the company, they will initially speak to me. At that time, I will determine their business requirements. Once the customer's business requirements are determined, I will pass them on to several of the company's technical engineers to work with them on a solution that will accommodate all their communication needs, whether that be a VSAT solution, a BGAN solution, a disaster recovery plan or a backhaul service.

Q. When someone fills out the contact/request a quote form on the web, what happens next?

A. After the customer fills out the contact request form on the web, someone from the company will call the person and discuss what their communication needs are and the cost.

Q. What does the usual sales process look like from the customer's perspective?

A. We walk the customer from start to finish in the sales process. The team will work with the customer on designing a customized solution that fits the company's communication requirements. Our team of engineers will work with the customer’s business operations to determine the best communication solution for the company, as well as what the actual cost will be to implement such a solution.

Q. How does New York Mobile Satellite handle customer service on products you've sold?

A. After New York Mobile Satellite sells the product or service to the customer, our team conducts quarterly review calls with the customer. In addition, the team will keep the customers abreast of the latest technology solutions in the industries/verticals such as oil and gas, electric utilities, transportation, first responders, etc.

Q. If there was one thing you could tell potential customers about your products and services, what would it be?

A. New York mobile satellite offers the latest technology solutions in the B2B satellite industry. One of the company's competitive advantages is that the company offers a unique solution to all its customers’ communication needs. The company customizes solutions that meet the client’s requirements, and we always try to help the client save money on all of its communication solutions.

Headquartered in New York City, New York Mobile Satellite provides B2B wireless and satellite based telecommunication services, both mobile and fixed, to commercial enterprises around the globe, including banking, financial services, oil and gas, first responders, law enforcement, electric and water utilities, construction, sea ports, leisure boating, mining, cruise lines, media, shipping and container vessels, transportation, camping and hiking groups, rescue organizations, maritime communications, public safety markets and government sector, as well as for disaster recovery and humanitarian agencies. The Management Team has over 75 years of satellite and telecommunication experience. The company’s flexibility to custom design solutions and integrate various satellite communications technologies for customer and industry specific needs sets us apart from the competition. New York Mobile Satellite LLC is certified as a Veteran Owned business by the Veterans Administration.

Satellite Terminals – Solutions for Every Industry, Every Business

Satellite technology enables us to communicate virtually anywhere on the planet, even in the most remote locations. But in order to leverage the network of satellites and boost business in the far corners of the planet, you need the proper equipment. There are plenty of options out there for satellite terminals. See what’s on the market and what might fit your company’s needs. Here are two major satellite terminal companies, Hughes and Thrane & Thrane Explorer, and some of their best offerings.

Hughes Satellite Terminal Models

9202 BGAN Land Portable – This lightweight portable features voice capability, ISDN and a built-in 802.11 Wi-Fi access point. It operates over the Inmarsat BGAN satellite service, so that you can get high performance connectivity and reliability even in extreme conditions and remote locations. This is a class 2 terminal, which works well for public safety and healthcare workers, first responders, government employees, utilities, oil and gas, cable, telecommunications and much more. You can send and receive IP traffic through Ethernet and Wi-Fi.

9502 BGAN M2M – This terminal features an external antenna and enables reliable connectivity for IP SCADA and M2M applications over the Inmarsat BGAN network. It’s very cost effective and is known for its low power consumption of <1W while idle.

9201 BGAN Inmarsat Terminal – This easy-to-use, fully IP-compatible terminal works on Inmarsat’s BGAN global communications service. It offers voice and an 802.11 WLAN access point. It’s compatible with all VPNs and features email, file transfer and browsing capabilities. The terminal is easy to install and connects in minutes.

Thrane & Thrane Explorer Satellite Terminals

Explorer Model 700 – This terminal has a flexible design that offers optimal performance and extensive functionality. The standard IP runs at up to 492 kbps. You can get the highest available bandwidth on a BGAN network. There are multiple voice and data interfaces and WLAN connectivity. This terminal is great for live video or to share information amongst remote teams.

Explorer 500 BGAN – This extremely lightweight, portable option is great when you need high-speed access to your corporate network from a remote location. It offers voice and IP and works through USB, Bluetooth and Ethernet.

If you are looking for the highest quality, most durable terminals in the industry, New York Mobile Satellite has them. Questions? Contact us. We’d be happy to explain the similarities and differences between these terminals and help you choose a solution appropriate for your business.

New York Mobile Satellite LLC, veteran-owned, headquartered in New York City, provides B2B wireless and satellite based telecommunication services, both mobile and fixed, to commercial enterprises around the globe, including banking, financial services, oil and gas, first responders, law enforcement, electric and water utilities, construction, sea ports, leisure boating, mining, cruise lines, media, shipping and container vessels, transportation, camping and hiking groups, rescue organizations, maritime communications, public safety markets and government sector, as well as for disaster recovery and humanitarian agencies. The Management Team has over 75 years of satellite and telecommunication experience. The company’s flexibility to custom design solutions and integrate various satellite communications technologies for customer, and industry specific needs, sets us apart from the competition.

Global Xpress Speeds You Along the Information Highway

Looking for a super high-speed broadband network that gives you Internet access in even the most remote locations across the globe? Look no further than Global Xpress. This Ka-band broadband satellite network, launched in December 2015, offers speeds of up to 50 Megabits per second for downloads and 5 Megabits per second for uploads, using their compact user terminals. Other benefits of GX are easy to deploy without an engineer and low maintenance costs. This unprecedented speed and reliability make this technology arguably the best satellite broadband solution on the market today.

The company responsible for this technology, Immarsat, invested about $1.2 billion in infrastructure for this satellite network, including 3 new satellites constructed by Boeing. This network forms the GX constellation. A fourth satellite is planned for launch later in 2016 to enhance the network even further.

The satellites use a combination of fixed narrow spot beams and steerable beams, which add up to real-time additional capacity for users. They have teamed up with Cisco to develop the Inmarsat Service Enablement Platform and the Inmarsat Gateway to create content-rich applications. These applications are custom tailored to meet customer needs.

Global Xpress has possible applications in many different fields. Some of these fields include:

· Business Enterprise – The Ka-band network delivers secure, end-to-end wideband connectivity, ideal for business customers. The network is well suited for business continuity, emergency response and backhaul services. GX offers one IP address for a business’s entire operation, and it has predictable performance globally. It has seamless integration into the corporate network, too. In addition to seamless communication, GX offers flexible plans to accommodate occasional use.

· Government – The Ka-band network delivers secure, end-to-end wideband connectivity, ideal for government customers. The network is well suited for live full motion video, special operations, expeditionary forces, surveillance, reconnaissance, airborne intelligence, command and control and theatre backhaul.

· Military – With the mobile nature of military, often located in very remote locations, and needing real-time connectivity, Global Xpress offers solutions. Military users need guaranteed “at least” data rates, and Global Xpress delivers. The compact terminals offer reliable broadband service from a single provider that are built to handle government mission-critical needs.

· Aviation – Passengers and airline personnel can get reliable service in the sky. The network is backed with a two-receiver antenna technology that ensures the connection is never dropped. Service is offered through Jet ConneX and GX Aviation.

· Maritime – Fleet Xpress can even deliver the same reliable, fast broadband service at sea. They guarantee performance for all of their customers and offer fully managed support 24/7. This technology can improve efficiency, safety, compliance and IT security.

This technology is on the cutting edge of satellite broadband. It is faster and less expensive than other Ka-and market offerings and the terminals are smaller and more cost-effective. Terminals are easy to set up by one person alone. And the great news is, customers who were already on the Inmarsat global service package can use both Inmarsat’s L-band and Global Xpress networks.

If you are looking for speed and reliability for your business or organization, you will want more details on Global Xpress. Contact New York Mobile Satellite for products, services and packages. Our knowledgeable professionals will help you get the technology you need for success.

New York Mobile Satellite LLC, veteran-owned, headquartered in New York City, provides B2B wireless and satellite based telecommunication services, both mobile and fixed, to commercial enterprises around the globe, including banking, financial services, oil and gas, first responders, law enforcement, electric and water utilities, construction, sea ports, leisure boating, mining, cruise lines, media, shipping and container vessels, transportation, camping and hiking groups, rescue organizations, maritime communications, public safety markets and government sector, as well as for disaster recovery and humanitarian agencies. The Management Team has over 75 years of satellite and telecommunication experience. The company’s flexibility to custom design solutions and integrate various satellite communications technologies for customer, and industry specific needs, sets us apart from the competition.

Logistics: Satellite Communications on the Move

With the mobile nature of logistics, or commercially transporting goods to customers, it only makes sense that satellite technology could improve the process. Satellite technology works in the most remote locations, allows for real-time communication with remote workers, allows for the transfer of large amounts of data and even allows workers to set up remote offices with full communications capabilities on the go.

There are many technologies that improve the safety of logistics workers, enable remote fleet management and improve the tracking of assets and freight, saving companies money. But logistics operations need to track more information than ever before. They may be tracking hundreds of tractors, routes and fleets and may need to communicate with vehicles about arrivals and departures, load assignments, load scale, type of load, fueling and other important information. Satellite technology allows this communication to take place in real-time.

Satellite GPS Tracking Improves Logistics

Satellite GPS tracking can improve safety and security, optimize fleet operations and reduce risk with real-time tracking and monitoring. This GPS tracking system will work even in the most rugged and remote locations because it does not rely on terrestrial cell towers and operates on the Iridium satellite network and Inmarsat network.

Asset Management

The fleet management system integrates asset management software with satellite communications to give you reliable fleet management, monitoring and tracking. You can receive continuous GSP location, speed and direction information, as well as vehicle information like engine activity, idle and stop data.

Messaging

There are also messaging capabilities that will improve operations, such as text messaging, email and pre-defined messages that can be displayed on an optional in-cab terminal. All messages are geotagged for location tracking and safety.

Safety

Better tracking and communication mean better safety for your operators in the field. You can know if your driver is driving without a seatbelt, if a trailer has become disconnected or if there’s an engine problem, all from a central office. You can communicate with your driver to let them know there’s an issue, even if they’re off the terrestrial cell grid. You will have real-time GPS data to know where drivers are at all times. For shipping by rail, you can control rail cargo and temperature sensors and receive notification of excessive impacts from over-speed coupling. This ensures your cargo is going to get to its final destination undamaged.

Telephone, Push-to-Talk and Internet Capabilities Improve Communication

Logistics both on land and at sea will benefit from improved communications, as sometimes the business takes workers outside of the 2-way radio network and away from terrestrial cell networks. For these times, satellite telephone systems – portable handhelds, fixed docking kits, maritime phones or in-vehicle fixed phones – will come in handy for communication.

If you require push-to-talk for your daily operations, you can extend your 2-way radio network across the globe with SATRAD Matrix products. These products will integrate satellite push-to-talk with your existing UHF/VHF radios, repeaters and dispatch console systems. Satellite communications technology can also give your fleet access to broadband Internet or low-speed data systems while they’re on the move.

Get your fleets moving in the right direction and keep them moving. Contact New York Mobile Satellite for more information on usage and a product line that fits your particular needs and budget.

New York Mobile Satellite LLC, veteran-owned, headquartered in New York City, provides B2B wireless and satellite based telecommunication services, both mobile and fixed, to commercial enterprises around the globe, including banking, financial services, oil and gas, first responders, law enforcement, electric and water utilities, construction, sea ports, leisure boating, mining, cruise lines, media, shipping and container vessels, transportation, camping and hiking groups, rescue organizations, maritime communications, public safety markets and government sector, as well as for disaster recovery and humanitarian agencies. The Management Team has over 75 years of satellite and telecommunication experience. The company’s flexibility to custom design solutions and integrate various satellite communications technologies for customer, and industry specific needs, sets us apart from the competition.

The Perfect Pairing: Machine-to-Machine (M2M) Technology and Satellite Service

Machine to Machine or M2M technology has been around for a while, but adding satellite technology to this amazing advancement is taking M2M to the next level. Read on to find out what M2M is, how satellite technology improves it and how various industries can benefit from it.

What is M2M?

Machine-to Machine, or M2M, technology refers to any set of network devices that can perform actions and exchange information without a human manually sending or receiving the information. This technology is often used to remotely monitor conditions. This type of communication is used in remote control, robotics, logistics services, traffic control, supply chain management, fleet management, warehouse management, telemedicine and much more.

Most M2M communication require RFID or radio frequency identification. According to the Internet of Things Agenda, this technology uses an electromagnetic or electrostatic coupling in the radio frequency portion of the electromagnetic spectrum to uniquely identify an object, animal or person. The RFID is made of three components: an antenna, transceiver and transponder. In addition to the RFID, M2M depends on sensors, a communication link (through Wi-Fi, cellular or satellite network) and autonomic computing software.

How Does Satellite Technology Improve M2M?

Companies or individuals that need to use M2M in remote locations don’t have to be dependent on cellular or Wi-Fi networks for communication. Satellite enables M2M to happen anywhere on the planet, even in the most remote locations. The service is cost-effective because they don’t have to invest in broadband infrastructures and provides very reliable service. According to OFFCOMM News, the global market for satellite M2M services is projected to be $1.6 billion by 2017.

Industries That Benefit From Satellite M2M

The government and private sector alike are benefitting from Satellite M2M as the industry continues to grow. The energy sector already widely uses satellite M2M for tasks like monitoring oil pipelines or electric wire networks including Smart Grids. Utility meters can also contain this technology, saving utility companies money collecting data about individual usage. This technology is used to monitor assets where large numbers of equipment are spread out over vast areas.

There are other uses for the technology. In banking, the technology provides ATM services in areas with limited connectivity. In the environmental industries, the technology provides monitoring for water treatment sites, windmill farms and other sites.

There are also public safety and meteorological applications for this technology. M2M allows us to pick up meteorological and seismic activity across the globe. The data collected can help monitor forest fires, issue tsunami or flood warnings and more, saving lives. There are also applications for military or government intelligence agencies that need to track assets or people across the globe.

M2M has plenty of maritime applications. Satellite M2M allows communication and improved safety of crews out at sea. More governments are employing Vessel Monitoring Systems to help enforce fishing regulations. Satellite M2M also enables increased safety by monitoring the systems on the ship like oil pressure and coolant temperature, so that the crew and those ashore can be aware of any potential mechanical issues. Buoys equipped with M2M terminals can help scientists monitor ocean conditions, collecting important environmental data that can be used in wave, ocean port and coastal monitoring. More office functions can be performed at sea using M2M technology, allowing for optimum efficiency on ships.

If you are interested in M2M and would like more information on the technology used in your industry, contact New York Mobile Satellite. We’d be happy to answer any questions.

New York Mobile Satellite LLC, veteran-owned, headquartered in New York City, provides B2B wireless and satellite based telecommunication services, both mobile and fixed, to commercial enterprises around the globe, including banking, financial services, oil and gas, first responders, law enforcement, electric and water utilities, construction, sea ports, leisure boating, mining, cruise lines, media, shipping and container vessels, transportation, camping and hiking groups, rescue organizations, maritime communications, public safety markets and government sector, as well as for disaster recovery and humanitarian agencies. The Management Team has over 75 years of satellite and telecommunication experience. The company’s flexibility to custom design solutions and integrate various satellite communications technologies for customer, and industry specific needs, sets us apart from the competition.